CUSTOMER RELATIONSHIP MANAGEMENT
CRM from BetConstruct provides the widest range of single tool campaign and player management functions available in the market today. From planning standalone promotions through execution, results gathering and analysis, CRM combines accuracy with deep insights.
CRM from BetConstruct is a complete and independent, web-based solution. That means our partners don’t have to buy or integrate any extra software. Our admin tool allows to easily configure a partner’s preferred settings, including email and SMS provider details and choice of operating language.
Our solution is gaming-specific with a large number of filters/KPIs implemented specifically for sports and casino offerings by BetConstruct.
BetConstruct CRM Campaign Manager includes the option of a high volume email provider within the package price. Functionality includes sending over 430 thousand emails a day – or 18 thousand every hour. That’s the power of around 13,000 million email contacts every month. It is also possible to integrate with any third-party messaging service provider and use its performance capabilities
- Running Ad-hoc, Multistep, Triggered and Push marketing campaigns
- Flexible campaign, segment and template management tools
- Player database segmentation with 160 dynamic and static filters
- Predefined, ready-to-use dynamic segment templates for easy start
- Ability to work with static player segments
- New customer acquisition through non-customer segments, leads generation
- Integration of a third-party messaging service provider
- Integration with social media to create push campaigns
- Flexible scheduler for automated marketing
- Real-time campaign monitor
- Ability to run campaigns in test mode
- Integration with the bonus management system
- Multiple channels, such as Email, SMS, Internal Messaging, HTTP
- Email/SMS tracking and analytics
- Multiple analytics metrics and reports through flexible and customizable analytics dashboard with charts
- Google calendar integration
- Flexible and automated report generation across 60+ KPIs
- 24/7 support and trainings
- Multilingual and web-based